FREQUENTLY ASKED QUESTIONS
WHAT SAFETY PRECAUTIONS ARE BEING TAKEN?
All CDC and State of Illinois guidelines will be followed, and we are working
closely with local, and state officials to ensure this event meets or exceeds all
recommended standards. We will leave every other parking space empty to ensure
sufficient distance between you and surrounding vehicles. Fans are welcome to sit in
chairs, dance, etc. in the 10ft zone space to the left of their car. In the event it is necessary
for a fan to leave their vehicle or zone, safe social distancing will be strictly enforced.
Failure to follow safe social distancing, or requests of staff members for
participants to follow, will cause the participant to be subject to ejection. Event staff
will be wearing personal protective equipment as required by CDC guidelines. ALL
GUESTS ARE REQUIRED TO BRING A MASK TO THE EVENT FOR ADMITTANCE.
MASKS MUST BE WORN WHEN LEAVING THE VEHICLE.
IF I DIDN'T REGISTER FOR THE EVENT CAN I LISTEN TO THE EVENT FROM THE SIDEWALK OR OTHER NEARBY AREA?
No. All surrounding areas, including parking lots and grass fields will be
ARE PARKING SPACES ASSIGNED?
Parking spots in each section will be general admission. Please do not arrive
earlier than the scheduled opening as we will NOT be allowing early entry.
WE HAVE A LARGE GROUP COMING. CAN WE RESERVE SPACES IN ADVANCE?
Sorry, we cannot reserve parking. We suggest trying to arrive in the lot behind one
another as cars will be directed to fill in rows as they arrive. Still, we cannot
guarantee that you will be parked next to the other vehicles in your group. It is
recommended that you only share a vehicle with household members with whom
you have been sheltering in place.
ARE THERE ANY SPECIAL RULES FOR PARKING?
Please follow the direction of parking attendants and venue staff. For everyone’s
safety, it is important that you stay in the space you are assigned throughout the
WHAT TIME SHOULD I ARRIVE?
Parking opens 60 minutes prior to scheduled performance time. Please DO NOT
arrive any earlier, there will be no place to park or hang-out.
WHAT IF I AM RUNNING LATE?
We encourage everyone to arrive on time to limit disturbances for others in
attendance, as well as the speakers on stage. Should you arrive late, our parking
attendants will assist you in getting to your parking space as quickly as possible
without negatively impacting the experience of other fans.
CAN I LEAVE AND COME BACK?
Re-entry is not permitted.
IF I NEED TO LEAVE BEFORE THE EVENT IS OVER, WILL I BE ABLE TO EXIT THE PARKING LOT?
Unless there is an emergency, we ask that everyone stay in their parking space
until the end of the event. In the event you need to leave unexpectedly, please ask
one of our parking attendants and they will be happy to assist you.
IS TAILGATING PERMITTED?
For the safety of all staff and guests, grilling, yard games and
other traditional tailgating activities are not permitted.
WILL RESTROOMS BE AVAILABLE?
We are asking that all guests minimize or eliminate the need to leave their car or
assigned zone for any reason. A limited number of restrooms will be available for use
and guests who need to use the facilities must follow social distancing restrictions
and instructional signs. Restroom use will be limited to one adult at a time. Small
children may be accompanied by an adult. Handicap restrooms will be available, and
all restrooms will be serviced regularly. FACE MASKS ARE REQUIRED DURING THIS
WILL CONCESSIONS BE AVAILABLE?
Yes, concessions will be available for purchase on site.
WILL SOMEONE BE PICKING UP TRASH?
While we will have staff on site to assist in housekeeping efforts, we kindly ask that
you please take your trash with you and dispose of it at home to limit person-toperson
contact and potential spreading of germs.
WHAT HAPPENS IF IT RAINS?
Your safety is our priority. In the event of inclement weather, event management
may decide to delay the event or make necessary arrangements to keep you,
the speakers and our staff safe.
WHAT KINDS OF VEHICLES ARE PERMITTED?
Personal vehicles and trucks that fit in a single, standard parking space are
welcome. Oversized vehicles such as RVs. and trailers are not permitted.
CAN I LEAVE MY CAR RUNNING?
Please leave your engine turned off throughout the event. If you need to turn
your car on briefly that is okay.
CAN I ROLL MY WINDOWS DOWN DURING THE EVENT?
DO I NEED TO TURN MY HEADLIGHTS OFF?
Yes, headlights should remain off throughout the event.
HOW DO I TURN OFF THE DAYTIME RUNNING LIGHTS ON MY VEHICLE WHICH STAY ON WHEN I HAVE IT IN ACCESSORY MODE?
Every vehicle is different. Please consult the owner’s manual for your vehicle
before arriving at the event. In many newer vehicles, you can disable daytime
running lights by using this procedure: 1. Place car in park, or manual shift to neutral
2. Turn off your engine and remove key 3. Set parking or emergency brake just
enough to catch (not all the way) 4. Restart your car and the lights should stay off.
CAN I LEAVE THE HATCHBACK OF MY SUV OPEN DURING THE EVENT?
Absolutely. Hatchbacks should be raised no higher than the top of your vehicle
(level with your roof). If your hatch opens above your roofline, this blocks the view of
others. You are responsible for keeping it lowered using a rope or similar method.
Hatchback lights can usually be turned off by using a pen or piece of metal to close
the opened latch. To re-open the latch, just pull the lever.
DO I NEED TO STAY INSIDE MY VEHICLE?
Nope. Guests are welcome to sit in folding chairs, dance, etc. in the 10ft zone space to
the left of their car. You will not be permitted to sit on the roof of your vehicle or be
sitting so high as to obstruct the view of others. Please use common courtesy so
everyone can enjoy the event.
WHAT IF I NEED ASSISTANCE DURING THE EVENT?
Our event staff and security personnel are here to help. If you have a question or
concern, please notify the nearest staff member and we will be glad to assist you.
You may also call 224.219.2310 for assistance. If you experience an emergency
situation during the event, please call 911 first and then notify the nearest staff
CAN I SMOKE IN THE PARKING LOT SINCE IT IS OUTSIDE?
Please avoid smoking at this event as it may disturb others in attendance.
CAN I BRING MY PET TO THE EVENT?
Pets are not allowed to attend.
CAN WE SIT IN A TRUCK BED?
IS THERE ANYTHING WE CAN’T BRING OR DO?
Yes, the following items and activities are prohibited at this event:
• Advertising, selling or promoting any third-party product (including, but not
limited to, food and beverage items)
• Amplified sound systems
• Disorderly conduct
• Grills or fryers
• Kerosene lamps or open flames of any kind
• Laser pointers
• Tents, stand umbrellas and tarps
• Use of drones
• Wagons and strollers
ARE MOTORCYCLES WELCOME?
Motorcycles are welcome but they are considered 1 vehicle. Tickets are sold by the vehicle. Due to social distancing it would be 1 motorcycle per parking area.
WHAT TYPE OF AUDIO IS PROVIDED?
We will have traditional outdoor PA speakers. In the event of rain, we will also have the option to tune in your car radio to a station and listen from inside your car. The radio frequency will be available at the event and posted on the video wall.